Contact us
• Email address: luacc [at] service [dot] lu [dot] se
• Visiting address: Professorsgatan 1B, Lund
• Postal address: Box 117, 221 00 Lund (mark “LU Accommodation”)
• Telephone: +46 46 222 08 00
Email Us
You are welcome to email us regarding any questions or comments you might have. Our normal response time is usually the next workday, but at intense times and with difficult questions, it might take longer.
luacc [at] service [dot] lu [dot] se (luacc[at]service[dot]lu[dot]se)
Call Us
Telephone number: +46 46 222 08 00
Monday-Friday
09.00-11.00
Visit Us
Our visiting address is Professorsgatan 1B, Lund. Please note that we have moved our reception during November 2024.
Regular visiting hours:
Monday | 13:00-15:00 |
Wednesday | 13:00-15:00 |
Friday | 10:00-12:00 |
Key return
Keys should be returned before noon on the last date of the contract. Keys can be returned through the key chute at our old reception (Tunavägen 20).
Key collection
Reception is always open for key collection 13:00-15:00 on the first available working day of each month (e.g. 2 January, 3 February, and 3 March 2025). Please note, that the reception will not be open on January 1st, as this is a holiday.
Irregular visiting hours/ holidays
Below you will find our irregular visiting hours. Please note that you can still call us and e-mail us when reception is closed, and when necessary, book an appointment in person.
The reception has extra opening hours:
- 13 January - Regular reception closed, all keys collected between 09:00 and 20:00 at the Arrival Day venue.
- 14-17 January - Extra opening hours 13:00-15:00 every workday that week.
The reception will be closed on:
- 23 December to 1 January - Closed for winter holidays
- 6 January - Closed for holiday
- 13 January - Regular reception closed, all keys collected at the Arrival Day venue.
Information about Arrival Day 13 January
How to find our reception:
Our reception is located at Professorsgatan 1B. The entrance to Fysicum (Fysiska Institutionen) can be reached from both professorsgatan and instrumentmakaregränden. Once inside, follow the signs for LU Accommodation. Please see the map below for reference:
Contact details
Student Accommodation
Address: Professorsgatan 1B, Lund
luacc [at] service [dot] lu [dot] se (luacc[at]service[dot]lu[dot]se)
Phone hours
+46 46 222 08 00
Our phone hours are:
Mon-Fri: 09:00 to 11:00 (AM, CET/CEST)
For disturbances outside of office hours, call the same number and press 1 to get connected to our on-call security firm.